If you have registered previously, you will need to log in using your username / policy number and your chosen password.
If you are a first time user, you will need to register by entering your policy number, email address and your chosen password.
If you have Home insurance, your policy number will start with a 'Hi' E.g. Hi12345678.
If you have Motor insurance, your policy number will consist of ten numbers E.g. 0123456789 (if your policy number starts with 'RSAP', please enter only the numbers and ignore the letters).
If you are still experiencing difficulty, contact our technical support team on 0345 644 8966 or email us at firstname.lastname@example.org.
Assistance registering or using the service: 0345 644 8966
If you are experiencing difficulties either registering for the first time, or accessing your account please call this number. Lines open Mon-Fri 9am-5:30pm.
Customer service line: 0345 644 8966
If your circumstances change or you have a query about your insurance or MORE TH>N Legal Services, please call this number. Lines open Mon-Fri 9am-5.30pm (excluding UK Bank Holidays).
Claims helpline: 0330 300 699
If you think you need to make a claim, call us first on this number and we will help you from start to finish.
The website is designed to work in all current version of Internet Explorer, Mozilla Firefox, Chrome and Safari.
If you do experience any technical difficulties, please don't hesitate to contact our customer service team.
Most online legal services provide you with an 'off-the-shelf' legal document that will be relatively inflexible to your particular circumstances. These services will provide you with legal documents tailored to your specific circumstances.
Our service is driven by our groundbreaking technology, Rapidocs®, which guides you through the whole process of giving us the information we need to create your document. No technical hurdles, no legal jargon - just straightforward questions with beautifully presented, clear explanations.
Most other online legal services provide you with 'off-the-shelf' or 'flat form' legal documents that will be relatively inflexible to your particular circumstances. Our documents ask you a series of easy-to-answer questions, each with helpful explanations and often, examples. Based on your responses, our system drafts and tailors the required clauses to create a document suitable for your circumstances.
Furthermore, each document has a set of comprehensive, yet easy to understand guidance notes providing an overview of the document, things you need to consider like the jurisdiction of the document and signing and witnessing the document, together with explanations of any terms you may not understand.
All our documents and letters are created by top solicitors and barristers and are constantly reviewed and updated in accordance with changes in the law, giving you the peace of mind that comes with knowing that your document is of the highest quality and legally sound.
You can use any of the available documents as many times as you'd like, however if you have sent a document to our legal team for review and it has been returned to you 'approved', you will not be able to edit it or return it to the legal team again. In this case you will need to start a fresh document.
To view our complaints procedure click here.